Refunds and Returns
How to return items or ask for a refund
- Download and print the return form.
- Fill out your basic information: first and last names, order number, telephone number, and email address.
- Select the reason for the return from the list or write in another reason for the return.
- Select your preferred solution – to exchange the goods for the same or a different type of item or to have the money refunded to your account.
- Fill in the date and sign the form.
- Send us the goods, including the return form, to the following address:
VACS EXPEDICE, Trstěnická 933, 570 01 Litomyšl, Czech Republic.